Privacy Policy
Effective Date: 2nd May 2025
Last Updated: 2nd May 2025
This Privacy Policy explains how Kerry Stobart Therapy collects, uses, discloses, and protects your personal information when you visit our website (new website add or use our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address.
- Health Information: Relevant information you choose to share when contacting us for EMDR or hypnotherapy services.
- Website Usage Data: IP address, browser type, referring pages, time and date of visit, and other analytical data via cookies or similar technologies.
2. How We Use Your Information
We collect your data to:
- Respond to your enquiries and provide our services.
- Schedule sessions and manage bookings.
- Communicate important information regarding your therapy.
- Improve our website and client experience.
- Comply with any legal or professional obligations.
3. Lawful Basis for Processing
We process your information based on one or more of the following grounds:
- Your consent (e.g., when submitting a contact form).
- Contractual necessity (e.g., for providing agreed-upon services).
- Legal obligations (e.g., for record-keeping required by governing bodies).
- Legitimate interest (e.g., business administration, safeguarding).
4. Data Storage and Security
All personal information is stored securely, whether electronically or in paper form. We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or loss.
5. Sharing Your Information
We do not sell or trade your personal data. We may share your data with:
- Professional regulators if legally required.
- Technology providers who help operate our website or booking systems (under strict confidentiality agreements).
- Emergency services if there is a risk of harm.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent where processing is based on consent.
- Restrict or object to certain processing.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, contact us at:
[New email address]
7. Cookies
Our website may use cookies to improve user experience and collect analytical data. You can choose to disable cookies in your browser settings.
8. Links to Other Websites
Our site may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.
9. Updates to This Policy
We may update this policy occasionally to reflect changes in legal requirements or practice. Please check this page regularly for updates.
10. Contact
If you have any questions about this policy or how your data is handled, please contact:
Kerry Stobart Therapy